Who this notice covers
OP TREE SERVICES LLC operates optreefl.com. Website estimate requests are sent by email. The company also keeps customer and project history in email; the website form does not create a separate customer database.
Information you provide
When you request an estimate, the form asks for your name, phone number, city, service needed, and a description of the tree or project. Your email address and photos are optional. If you call or message us, we also receive the information you choose to share in that conversation.
How the request works
Submitting the form sends your details and any selected photos to the website's form handler, which delivers an email request to the team handling OP Tree Services estimates. Photos are converted to JPEG before being attached to that email. The form permits up to three JPG, PNG, or WebP images, subject to its displayed size limits. The form does not automatically open WhatsApp; that is a separate option you may choose.
The form processes uploaded photos temporarily to send them by email. It does not create a public photo gallery or a database of requests. Emails and attachments may also be retained in mailbox backups.
Why we use the information
Estimate details are used to understand your request, assess whether a project may be within our service area, contact you about availability and next steps, prepare or discuss a possible estimate, and maintain a history of customer requests and work. Sending a request does not guarantee a response time or acceptance of a job.
How we keep website requests
OP TREE SERVICES LLC keeps estimate requests, submitted photos, and customer and project notes in its email records, including requests that do not become jobs. Project history may include tree types, work completed for each tree, cuts, methods, and related photos. The website form sends requests by email; it does not create a separate customer database. The company keeps these records for its business history without a routine deletion schedule. Requests about retained information are reviewed individually under applicable obligations.
Website technology and other services
Our hosting provider may process technical information such as IP address, browser information, page requests, and security logs to deliver and protect the site. The form uses a temporary IP-based record to limit abuse. See our Cookies Policy for more about website technologies.
WhatsApp and Facebook are separate services. If you choose to use those links, their operators may process information under their own privacy terms. Website hosting and email delivery providers may also process information needed to operate the request process.
Sharing, storage, and security
Authorized OP Tree Services staff and providers needed to host the site and deliver email may handle request details. WhatsApp and Facebook handle information you choose to send through their separate services.
The website uses HTTPS for form submission and encrypted transport for outbound email. No online transmission or storage method is completely secure.
Your questions and requests
OP TREE SERVICES LLC handles privacy questions and requests. Call (407) 607-0413. Authorized company staff record the request in company email, verify identity before sharing personal records, review the relevant information, and respond through a verified contact method.
Updates
We may update this notice when our website or information practices change. The effective date above identifies this version.